RAIN DROPs WELLNESS VILLA — GUEST POLICIES

Mind Meets Nature — Eat Well, Live Clear.

At Rain Drops, we believe true hospitality begins long before you arrive. Our villa sits beside the ancient Sinharaja UNESCO Rainforest, a place where the mind softens, the senses open, and calmness becomes a skill. These policies are designed not only for smooth operations, but also to help every guest experience mindfulness, presence, safety, and deep rest.

1. RAIN DROPs WELLNESS VILLA — GUEST POLICIES

We warmly welcome guests of all ages, including children.

Rain Drops is a place of quiet nature, gentle silence, and mindful living, and we kindly request families to help children maintain:

  • respect for the rainforest environment
  • gentle noise levels
  • care for nature and fellow guests

This helps preserve the serenity that guests come here to cultivate.

We do provide extra beds inside some of our rooms based on availability. Recommended occupancy per villa is  2 adults or 2 adults + 1 child (sharing existing bedding). If you are travelling with children, please let our reservation team know in advance so we can support you in creating a comfortable stay.

2. NO SPA FACILITY — NATURE IS YOUR HEALER

We do not have a spa. This is intentional.

Rain Drops is created as a sanctuary for original mindfulness, deep rest, neuro-mindfulness, mindful dining, and nature-based healing rather than spa treatments. Here, the forest, the quiet, and your own breath own breath offer the deepest form of restoration.

3. PERSONAL CONNECTION BEFORE ARRIVAL (REQUIRED FOR ALL CHANNELS)

No matter where or how you booked —through our website, a travel partner, an OTA, a wellness curator, or a tour company —we kindly request that all guests contact us directly before arrival . Why? Because your stay is customized around you, including

  • your expectations
  • your personality
  • your emotional goals
  • your wellness intentions
  • your comfort levels
  • any fears, sensitivities, or preferences

Our team will connect with you to understand who you are who you are, so we can shape the journey that most supports your calmness, clarity, and inner discovery. This is a core part of our mindfulness philosophy and the reason Rain Drops is globally valued as a personalized sanctuary.

4. PAYMENT TERMS

Standard Period

  • 30% deposit required to guarantee the reservation
  • Remaining 70% due 30 days prior to arrival

Peak Season & Holiday Periods

  • 60% non-refundable deposit required at booking
  • Remaining payment due 60 days before arrival

5. FLEXIBLE CANCELLATION POLICY

We strive to stay supportive and flexible. Until further notice:

  • All new bookings can be rescheduled or cancelled without restrictions
  • If you cannot travel due to government restrictions, our team will help you:
    • reschedule your stay, or
    • cancel without penalty

We deeply value our guests and loyal repeat travelers and will do our best to assist during challenging situations.

6. CHECK-IN / CHECK-OUT

  • Check-in :from 14:00
  • Check-out:Check-out at 12:00 noon

Early check-ins or late check-outs are subject to availability.

7. SPECIAL REQUESTS

To personalize your stay, please inform our team of:

  • dietary preferences
  • food allergies
  • accessibility needs
  • emotional or wellness goals
  • special celebrations
  • mindfulness or meditation intentions
  • nature sensitivities (leeches, insects, mobility, etc.)

We design every arrival and experience with mindful detail.

8. TECHNOLOGY, SILENCE, AND MINDFULNESS

Rain Drops is a place to reconnect with yourself. To maintain a calm and mindful environment:

  • WiFi is available in villas
  • Electronic devices are allowed inside rooms only
  • Devices should not be used on trails, dining areas, or relaxation spaces
  • We encourage digital detox during experiences
  • Smoking is allowed only in designated outdoor areas

Mindful silence supports deep rest — for you and for others.

9. NATURE AWARENESS & SAFETY

Our villa shares its land with the rainforest. You may encounter:

  • frogs
  • fireflies
  • insects
  • Leeches
  • harmless snakes
  • monkeys
  • moths and beetles

These are part of the living Sinharaja ecosystem. Our paths are well lit and our team is available 24/7 for assistance. Leech socks are provided for nature trails.

10. MINIMUM STAY RECOMMENDATION

While we accept one-night stays, we strongly recommend at least two nights, especially for:

  • mindfulness journeys
  • inner discovery series
  • neuro-mindfulness programs
  • leadership mindfulness retreats

This gives your mind and body time to adjust, settle, and truly benefit from the environment.

11. Maximum Occupancy

  • Each villa accommodates recommends a maximum of 2 guests
  • Extra beds are based on availability
  • Families booking multiple rooms are welcome

12. QUIET HOURS

Out of respect for nature and fellow guests:

  • Quiet hours are from 9:00 PM to 7:00 AM

Even outside these hours, we invite guests to move and speak with mindful gentleness.

Our Promise to You

At Rain Drops, every policy is created with one purpose:
To protect your calmness, elevate your clarity, and help you cultivate the inner quiet that stays with you long after you leave.

Nature will calm you.
Mindfulness will guide you.
We will support you every step of the way.

Last updated: December 10, 2025

For any questions regarding these policies, please contact us at info@raindrops.lk